Client Charter | University Community Transformation Centre (UCTC)
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Client Charter

We, UCTC UPM's staff are committed to excellence through the implementation of quality in professional services to meet the expectations of our customers by ensuring that:

  1. Processing applications for training programs / community / industry within 7 working days after receiving a complete application;
  2. At least 80 percent of participants participating in training / community programs are satisfied with the operation;
  3. Feedback customer / client communication notified within 3 working days.

Updated:: 18/09/2017 [zaidi_tajuddin]


University Community Transformation Centre (UCTC)
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan