Client Charter | University Community Transformation Centre (UCTC)
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Client Charter

We, UCTC UPM's staff are committed to excellence through the implementation of quality in professional services to meet the expectations of our customers by ensuring that:

  1. Processing applications for training programs / community / industry within 7 working days after receiving a complete application;
  2. At least 80 percent of participants participating in training / community programs are satisfied with the operation;
  3. Feedback customer / client communication notified within 3 working days.

 

UCTC UPM Stakeholders

Government agency:

  • Ministry of Higher Education
  • Ministry of Education
  • Ministry of Agriculture & Agro-based Industry
  • Ministry of Rural and Regional Development
  • Ministry of Plantation Industries and Commodities
  • Ministry of Women, Family and Community Development
  • Ministry of Urban Wellbeing, Housing and Local Government


Statutory body:

  • Local Municipal Council


Private Agencies and Industries

 

Community:

  • Local Communities
  • Agricultural Communities
  • Youth
  • Senior citizen
  • Cancer Patients
  • Aborigines
  • Child Education

 

CLIENT CHARTER REPORTS 2017

Updated:: 07/11/2017 [zaidi_tajuddin]

MEDIA SHARING

University Community Transformation Centre (UCTC)
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
0389471801
0389464107
C1511156098