We, UCTC UPM's staff are committed to excellence through the implementation of quality in professional services to meet the expectations of our customers by ensuring that:
- Processing applications for training programs / community / industry within 7 working days after receiving a complete application;
- At least 80 percent of participants participating in training / community programs are satisfied with the operation;
- Feedback customer / client communication notified within 3 working days.
UCTC UPM STAKEHOLDERS
| STAKEHOLDER |
REQUIREMENTS |
| Youth community |
- Provide courses and training for agriculture, livestock and entrepreneurial extension sectors.
- Conduct strategic cooperation with local agencies, governments and the private sector to assist the youth community.
|
| Local community |
- Provide courses and training for agriculture, livestock and entrepreneurial extension sectors.
- Conduct strategic cooperation with local agencies, governments and the private sector to assist the local community.
|
| Agricultural community |
- Provide platform connecting university specialists with agricultural communities.
- Provide courses and training for agriculture, agribusiness and entrepreneurship sectors.
- Strive for strategic cooperation with local agencies, governments and the private sector to assist the agricultural community.
|
| Cancer community |
- Provide platform connecting university specialists with cancer communities.
- Strive for strategic cooperation with local agencies, governments and the private sector to assist the cancer community.
|
| Aboriginal community |
- Provide platform connecting university specialists with aboriginal communities
- Provide courses and training for agriculture, livestock and entrepreneurial extension sectors.
- Strive for strategic cooperation with local agencies, governments and the private sector to assist the aboriginal community.
|
| Senior citizen |
- Provide courses and training for agriculture, livestock and entrepreneurial extension sectors.
- Strive for strategic cooperation with local agencies, governments and the private sector to assist the senior citizen.
|
| Child education |
Organizes useful and interesting activities during school holidays such as the agriculture literacy program, personal safety (at home and road) etc. |
| UPM’s Staff |
- Obtain immediate and efficient service from the secretariat if it has problems with the system or verification of ICRIS data
- Participate in the completion of JINM achievement in ICRIS data collection
- Obtained a JINM research grant to carry out JINM activities or projects
|
| UPM’s student and alumni |
Conducting courses and training to UPM’s students and alumni on entrepreneurial and extension |
| Relevant ministries and agencies |
Conduct strategic cooperation with relevant ministries and agencies for community development programs |
| Industries and NGOs |
Conduct strategic cooperation with relevant industries and NGOs for community development programs |
CLIENT CHARTER REPORTS 2018
CLIENT CHARTER REPORTS 2017
Updated:: 27/08/2018 [zaidi_tajuddin]
MEDIA SHARING
